REFERENCES

claranet

We have found an ideal tool in the form of the reporting service from Braintower. Since I knew the people at Braintower from earlier projects, I knew that adjustments would be made punctually and precisely – something which was confirmed in practice. The individual customer projects were all implemented quickly and successfully.

Martina Rapp

DIRECTOR SOLUTION ARCHITECTS

Claranet

Claranet has been using the reporting service from Braintower for a good 4 years now. The managed service provider in Frankfurt uses it to prepare customised PDF reports and saves 1 man day per customer and month compared to the conventional way of reporting. And all this with an automatically configured service which is highly efficient and individually adjustable.

The first customer for whom Claranet implemented the Braintower reporting service benefitted from a monthly service level report on availability of applications and services, a monthly availability and capacity utilisation report as PDF and a monthly account report. Claranet and Braintower have since jointly developed the reporting service further so that it can be automatically configured and supplied with data from Claranet’s data stock. Neither the customer nor Claranet or Braintower need to physically intervene. Claranet merely sets an SLA reporting flag in its systems and the rest is taken care of automatically.

Cooperation between Claranet and Braintower is always aimed at achieving maximum usability and a high degree of automation. This makes relevant cost savings possible with first class reports; manual work really is a thing of the past. And it is also easy to add new customers. Since mid-2010, for example, several Claranet customers have already swapped over to Braintower’s reporting service.

mayflower

Our experience with Braintower is excellent. Braintower has proved to be the ideal partner for us thanks to the company’s IT expertise and its understanding of our processes and procedures. This is also the reason why we will be using the services of the Saarland-based IT and network professional nationwide in future.

Dr. Carsten Stockmann

CHIEF OPERATING OFFICER

Mayflower

Mayflower Capital’s mission is no less than to ring in a new era of wealth building, wealth structuring and far-sighted life planning. The foundation is provided by a sound relationship of trust between customers and Mayflower Capital.

First class IT and a sophisticated network are necessary to be in a position to constantly live up to expectations in a complex world. Braintower has provided precisely this for all Mayflower Capital locations throughout the country. An important aspect is that Braintower is involved even at the planning stage and plans the necessary power and cables with building owners and architects. And of course Braintower also ensures that a high performance network is in place when the company moves into the new premises – including the link to the central server location.

In addition to taking care of the initial installation, Braintower is also service partner and operates, monitors and reports network components at the individual locations.

media resource group

We are impressed by Braintower’s commitment to service. The team in St. Ingbert lives this aspect – a great advantage for us and we know we have made the right choice – both at a technical and a human level.

Steffen Müller

PROJECTMANAGER PRODUCTION

Media Resource Group

Before Michael Frank and Steffen Haug set up today’s Media Resource Group in 1995 they were passionate about making music an experience of the very best quality. In their HiFi studio they soon received the first inquiries from performing artists and requests for annual support so they quickly moved in the direction of events. Today, the company from Crailsheim has a permanent staff of 25 and countless freelancers for the creative and technical staging of a broad variety of events with light, sound and video.

But in recent years not only the business field of the Media Resource Group has steadily grown; the IT requirements have also increased alongside it, with the company now staging interactive events and television broadcasts, for example. Spectators can vote by mobile device or ask questions using a specially developed app.

This all presented huge challenges to the technical implementation for which the IT specialist from BRAINTOWER in St. Ingbert had been largely responsible for a good year. Contacts had existed for some time through joint customers where BRAINTOWER had been responsible for the IT and network technology at events organised by the Media Resource Group. The path was therefore short when it came to solving any queries which happened to crop up.

In a first project together with the Media Resource Group, BRAINTOWER implemented a WLAN access point solution using which 500 to 1000 mobile devices can be managed simultaneously. With this solution Media Resource Group events can be designed and implemented interactively. By contrast, standard solutions manage a maximum of 40 to 50 mobile devices.

IT infrastructure modernised
“The importance of IT always becomes blatantly clear whenever it doesn’t work“, says Steffen Müller, project manager of production and IT contact person at the Media Resource Group. “This is why we decided on a gradual approach for the renewal and modernisation of our entire IT infrastructure.“
In a first step BRAINTOWER virtualised the existing data servers to set the new modernisation course. In the next phases, further optimisation of infrastructure and hosting of the web sites will follow.

IT management and service agreement
In addition to project work, BRAINTOWER has also assumed the maintenance of the IT infrastructure. The company’s own IT management system is used here which analyses weak points and pinpoints acute and potential need for action.

hydac

Over the past two years we have successfully implemented many projects concerning our network with BRAINTOWER. We quickly discovered the broad expertise of the team which is of regular benefit to us. This starts with project definition right through to implementation. And the team members not only know their stuff but are also pleasant to work with. I am certain that we will be using the services of BRAINTOWER in future too.

Jürgen Jost

DEPUTY MANAGER IT

Hydac

HYDAC was founded in 1963 as a company for hydraulics accessories. Today, it is an international company group with 7,000 employees, 50 branches and 500 service and trading partners throughout the world. It is clear that much is expected of the corporate network. It is a great challenge to satisfy these expectations in this well established IT environment.

And this was precisely BRAINTOWER’s task at the beginning of 2009. How can a network be configured to reliably cover all processes and keep them up and running securely? The first step of cooperation was therefore also to streamline the network. This task was performed within six months for the location of Sulzbach with 11 factories, 2 redundant computing centres and over 80 switches to distinctly improve network stability. In addition to the 11 factories in Sulzbach, the new network concept has since been introduced at 7 further factories in Saarland and at 20 locations in Germany. Network standards are now being rolled out internationally at over 50 productions and distribution branches.

Now that the network standards have been successfully implemented, many current projects involve permanently improving and modernising the network technology. Focus is always placed on all locations of the company group because they are to benefit equally from the network performance. Based on its experience in the administration of large networks, BRAINTOWER actively supports the HYDAC IT department which operates and manages the network in these projects. BRAINTOWER is also HYDAC’s Cisco partner, with the company procuring all Cisco components from the St. Ingbert systems provider.

One joint project of BRAINTOWER and HYDAC IT was the installation of a wireless LAN controller which benefits all locations of the corporate group through the efficient administration of the access points.

elektro thome

As a craftsman, I need an efficient and reliable IT system. But that’s not all. Above all, I also need someone who understands me and my special requirements, who can translate these into hardware and software and support me in the everyday running of the system. In BRAINTOWER I know I have a reliable partner at my side.

Armin Lackes

MANAGING DIRECTOR

Elektro Thome

The story of Elektro Thome GmbH dates back to 1936. Back then Klaus Thome established a company for electrical installations and radio in Saarbrücken-Burbach. In 1973 Alfons Thome converted the business to a company with limited liability and in 2008 the long-standing employee Armin Lackes assumed sole management.

One thing has remained constant in the company’s long history: the high expectations it places on its own service providers. Because anyone selling a high quality service themselves does not compromise when he is in the buyer’s shoes.

BRAINTOWER has been equipping Elektro Thome GmbH with servers, PCs and printers since 2009. The decisive advantage for the company is the exact configuration of individual components to fit its requirements. BRAINTOWER’s employees know what the business expects from its systems and put together the individual components accordingly.

And of course BRAINTOWER is the one to call if there is a problem. The server hardware has since been replaced completely and BRAINTOWER has set up the server and the new clients.

grosswald bierspezialitäten

Our experience with Braintower is excellent. Braintower has proved to be the ideal partner for us thanks to the company’s IT expertise and its understanding of our processes and procedures. This is also the reason why we will be using the services of the Saarland-based IT and network professional nationwide in future.

Christian Kleber

MEMBER OF THE EXECUTIVE BOARD

Grosswald Brauerei

Anyone seeking success in the breweries trade nowadays not only needs to know the art of beer brewing but must also have a good head for business. No wonder, therefore, that together with BRAINTOWER the Grosswald Brewery has such a good IT infrastructure and cuts costs thanks to a clever IT strategy. This even gives the company added security.

The starting point for cooperation was a classic server landscape in the brewery. The backups had not yet been automated and therefore had to be activated and monitored manually. Since the old hardware ran on several servers, the costs caused by the considerable power consumption and servicing were high.

Enter BRAINTOWER‘s solution: the existing servers were virtualised, saving on energy and service costs. The use of a QNAP NAS also enabled an easy-to-use backup solution to be found. The network attached storage (NAS) now runs automatically in the background and guarantees a high level of data security. This constellation permits a speedy response to any fault which may suddenly occur in the system and enables data to be reconstructed promptly.

Further projects are being planned to follow this one, including a conversion of telephony to Voice over IP (VoIP) and further optimisation of the IT landscape.

stiebel altmeier

After we were able to acquire Braintower Technologies as a client, we quickly extended the one-sided relationship into a mutual one. The chemistry was right and trust had been built up – the best foundation for good cooperation.

Dr. David Altmeier

ACCOUNTANT

Stiebel & Altmeier

The tax advisors and chartered accountants Stiebel & Altmeier look back on a history spanning over 40 years. Alongside sound advice and work of the tax advisors and auditors, one reason for this success was the willingness to keep abreast of technical developments. Braintower Technologies has been looking after the firm’s entire network for some 8 years now. In addition to the security of the data, work naturally focuses on the networking of the desktop computers, the configuration of internet access and not least the provision of remote access solutions via virtual private networks to facilitate home offices. Braintower also supplies the hardware alongside configuring and servicing the networks. Both the computers and the monitors and entry equipment are attuned to use in a firm of tax advisors and chartered accountants.