SERVICE AGREEMENTS
When does something break down in IT?
It happens whenever it hits you really bad. Nobody can prevent it completely but we can mitigate the impact. How does that work? With a Service Agreement from Braintower.
Fast Reaction
ALWAYS AND EVERYWHERE
An IT service agreement gives you the certainty of knowing you can count on our services at any time. Should you experience a fault, our service agreements guarantee a pre-defined maximum reaction time. For a small monthly charge, you are assured of fast and professional assistance. All services covered by the agreement are included in a single monthly charge.
Monitoring IT
Reduced Hourly Wages
We Are Your Partner - Not Just Technical
Contractual Period
Better Save Then Sorry
Adjustable Maintenance Windows
As a trusted partner, we can easily anticipate the work that needs to be done in your IT environment and therefore are how time-consuming that will be. While we adapt the maintenance periods fit your business. Of course, we discuss the maintenance work with you after an assessment, so that productivity is not affected. Also to urgent security update installation, been taken care of by our experienced engineers in close consultation with your team..
Remote Maintenance
Tailor-Made Response
Give Us A Call
gladly we submit you an individual offer
Each IT system and any IT infrastructure is unique and needs an individual approach for care and maintenance. If you have any questions about the braintower service agreement or to any other solution and product, you can contact us at any time.
We are looking forward to you.